Printing receipts from your card machine is an essential part of transaction processing, providing customers with proof of payment. Follow these steps to print a receipt from your card machine.
Step 1: Complete the Transaction
Ensure the payment transaction has been processed successfully. Follow the steps for either a chip and PIN, contactless, or magnetic stripe transaction.
Step 2: Automatic Receipt Printing
Many card machines are set to print receipts automatically after a transaction is completed. If this is the case, the receipt will print without additional steps.
Step 3: Manually Print a Receipt
If your machine is not set to print receipts automatically or if you need to print an additional copy, follow these steps:
- Access the Menu: Navigate to the main menu on your card machine.
- Find the Print Receipt Option: Look for an option labeled “Print Receipt,” “Reprint,” “Duplicate Receipt,” or something similar. This option is usually found under the “Transaction” or “Reports” section.
- Select Transaction: Choose the transaction for which you need to print a receipt. This may involve selecting from recent transactions or entering a specific transaction ID or reference number.
- Print the Receipt: Confirm your selection and the card machine will print the receipt. Ensure there is enough paper in the machine before initiating the print.
Step 4: Ensure Receipt Paper is Loaded
Ensure the paper roll is properly loaded in the card machine. Open the paper compartment and check that there is enough paper for printing. Refer to the section on how to install paper rolls if needed.
Step 5: Provide a Receipt to the Customer
Once printed, hand the receipt to the customer. If needed, print an additional copy for your records.
Step 6: Print End-of-Day Reports (Optional)
At the end of the day, you may need to print a summary of all transactions. Navigate to the “Reports” section of the menu and select “End of Day,” “Daily Summary,” or a similar option to print a report of the day’s transactions.
Printing a receipt from your card machine is a simple process that can be done automatically after a transaction or manually through the menu. Ensure your machine has enough paper and is properly maintained to avoid any issues. If you encounter problems, use the troubleshooting tips or consult your user manual for additional help. Providing customers with a receipt ensures they have proof of payment and enhances their transaction experience.
