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Home > Support Hub > Your account > What Should I Do If My Email Address Associated with My Account Changes?

What Should I Do If My Email Address Associated with My Account Changes?

If you need to update the email address associated with your Paymentsave account, follow these steps to ensure a smooth transition and maintain the security of your account:

1. Log In to Your Account

Access your Paymentsave account to start the email update process.

  • Visit the Login Page: Go to the Paymentsave website and enter your current login credentials.
  • Access Your Account: Make sure you are logged in before making any changes.

2. Navigate to Account Settings

Find the section where you can update your email address.

  • Go to Account Settings: Look for a section labeled ā€œAccount Settingsā€ or ā€œProfileā€ once logged in.
  • Select Contact Information: Choose the option for managing your contact details or email address.

3. Update Your Email Address

Change your email address to the new one.

  • Enter New Email: Input your new email address in the provided field.
  • Confirm Changes: Follow any additional prompts to confirm the email change, which may include verifying the new email address.

4. Verify the New Email Address

Complete the verification process for your new email address.

  • Check Your Email: Look for a verification email sent to your new address.
  • Follow Instructions: Click on the verification link or enter the code provided in the email to confirm the update.

5. Update Email Preferences and Notifications

Ensure your email preferences and notification settings are adjusted accordingly.

  • Review Notifications: Check your notification settings to make sure they are directed to your new email address.
  • Adjust Preferences: Update any preferences related to account alerts or communications.

6. Monitor for Confirmation and Issues

Watch for confirmation of the change and any potential issues.

  • Confirmation Email: You should receive a confirmation email at both your old and new addresses, confirming the update.
  • Check for Errors: Ensure that there are no issues with receiving emails or accessing your account.

7. Contact Customer Support if Needed

If you encounter any problems or do not receive the confirmation email, contact Paymentsave support.

  • Reach Out: Contact Payments and ask customer support for assistance with updating your email address.
  • Provide Details: Share your account details and explain any issues you are facing.

Conclusion

Updating your email address associated with your Paymentsave account is an important step in keeping your account information current and secure. By following these steps—logging in, updating your email, verifying the new address, and adjusting your preferences—you can ensure a seamless transition. If any issues arise, don’t hesitate to reach out to Paymentsave customer support for help.

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Payment Save UK Limited is a limited company registered in England and Wales under company number 10477496 | Unit 7, Stanton Gate, 49 Mawney Rd, Romford RM7 7HL. Payment Save UK Limited is officially licensed, and works in association with a number of Merchant Acquirers. These acquirers undertake the processing of card transactions. Authorised and regulated by the Financial Conduct Authority. You can view ourĀ Privacy Policy here.
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